Customers appreciated timely delivery and product protection, with many noting items "arrived undamaged" and "right on time." However, some experienced lengthy delays in stock availability and replacement parts, with one waiting 6 weeks. Most found the service "worth the cost" though concerns were raised about additional fees.
Product came undamaged
No issues, worth the cost
Right on Time
5 stars: 11 (73%)
4 stars: 2 (13%)
3 stars: 0 (0%)
2 stars: 0 (0%)
1 star: 2 (13%)
A
Aaron
Had a damage piece, I contacted Nu Aqua immediately and here we are 6 weeks and still haven't received the piece. DO NOT BUY! IF YOU DO PRAY YOU DONT NEED HELP!
A
Angel
I liked, arrives just on time
B
Bryan
No issues, worth the cost
H
Heather
It took months almost a year tonget these filters due to them not beingin stock. If this happens again they will lose our business
J
Jarvis
Great service
N
Nodir
Good
P
Paul
The ro system works great a little bit of a pain to change the filters
V
V.D.
This water taste amazing. My Wife is in love with it probably wouldn’t use another water softener ever again.
D
Daniel
Product came undamaged
D
Deann
Having better water to cook with and drink is important.
T
Thomas
Seems ok
J
Janiella
Right on Time
J
James
Never worry if took by someone!But I need to pay for the insurance! Amazon don’ t charge for it!
S
Sam
Don’t press your luck on the survey thing
T
Tamara
Free shipping is not free shipping with this charge added. Just an fyi….