Let customers speak for us
This is a complete unit that does the job well. this is my second time purchasing a RO system. The plumber installed within1.5 hours and its working fine.
Fast shipping, good quality products, will buy again.
It’s filtration system has been amazing. I love what it does. I also really like the taste of the water.
Ordered the 7 piece filter replacement parts and one came with a defect so, i just sent them a photo of it in Less than a week i received a replacement 👍👍
5/5 on their customer service
My specific unit shipped with some parts damaged in transit and missing from manufacturing so I called in to their customer service. I wish I had called sooner! I emailed their support with photo evidence during my call with my broken and missing parts and they processed my request before the end of the day. Very fast service with average wait time. They were very courteous, kind and hard working.
If you buy with nu aqua, you'll be sure that they'll take care of you!
I installed my system in the basement under the sink area. The only thing extra I had to do was buy a longer length of tubing up to the RO faucet. The instructions were a little hard to follow and should be reviewed by the company.
Got the 7 stage system with the built-in pump. The water taste is excellent. Water gets generated so quickly and the water coming out of the drinking faucet is very fast. The pump barely make any noise. If you put your ear near the system, you barely hear the buzz sound when it is on. The sound is not noticeable. The drinking faucet that came with the purchase looks nice, but I did not use it. I used ours instead.
Great system. Love it!!!h
My husband and I have been using the unit for about a week. The water tastes good, which is important. The installation is straighforward and came fairly well-assembled out of the box. There are more filter stages than our previous unit. There have been no problems or concerns. We are very satisfied so far.
Have a 60 year plus ranch sink and one of the oldest 100 plus year houses in town that didn't even start out with plumbing, got the filter and used every part in the kit (and they were there) not a coincidence thanks, easy install no interruptions ie hardware store trips. build quality top notch second RO replacing top notch filter that came with the house of a plumber. filter technology is getting better and I think this company is finding it. bottom line I did my research live in a town with undrinkable water looked at other systems and am happy to say I have no buyers remorse I went with 7 stage with booster pump fantastic system(balanced). picture is up and running not the final install.
Had a system from another manufacturer for 13 years. Worked well, but here are the positives for this one from NuAqua.
1. Booster pump much quieter
2. Installation extremely easy. even though the instructions assume that it is in parts, everything is already assembled. Just put in the filters and go. Since I was replacing an old system, I had the supply and overflow lines to connect (30 seconds), and was good to go.
3. They included a PPM tester. After letting it run a bit, we are down to about 17 ppm.
4. It was cheaper than getting a replacement from the original company by about $45.00, plus free shipping.
I've been under the impression for 30 years that anybody that doesn't live in a car full time should have some sort of RO system in their house, apartment, dorm room, etc. So much better than bottled water. Save a few glass milk jugs, clean them out, and enjoy cold clean water right from the fridge.
The reverse osmosis system was easy to install and I also connected it to my fridge. I am cancelling my bottle water contract and saving money. It is much smaller than other systems.
This system does what is promised at a great value. Easy to install. I have to add that the Faucet is top-shelf. I have owned 4 very expensive systems over the years and this one absolutely has the best faucet. 10 stars !!!
Took some time getting it due to backorder but I haven't even had to use the replacements yet. I routinely use my filter system now that it's all fully installed and am very pleased with it. My water taste better as does my food that I cook with it. Even fill up the water bowl for the dog and cat with it and they seem to be enjoying it more.
Negatives: Install wasn’t as easy as I’d hoped - one of the connections leaked and had to re-do it. Took me a good 3-4 hours to get everything installed (part of that was a complicated faucet location and drilling through multiple layers of countertop and sub-counter).
- refrigerator water hookup did not come with directions. Pretty easy to YouTube and figure out though.
Positives: water tastes AMAZING. best water we’ve ever had. We are very happy with the results from this system and look forward to years of continued use. Also, refrigerator water hookup was easy (even tho it had no instructions) - and that water goes through an additional filter for a total of 7 stages. Overall I’m highly satisfied and will be a return customer for sure.
