I believe these filters are defective, I am corresponding with someone from your company but getting nowhere, please contact me or assure me you are sending new filters. I would have given no stars but it was not an option. Until filters were changed system worked well. 254-733-5351
filters came in a timely fashion. replacement was mostly smooth you just have to re-tighten connections when reinstalling all the filters
Great product - I love this system. BUT - there are absolutely no instructions available for how to go about replacing all the filters. Given how good the original installation manual is, I just don't understand why instructions for replacement aren't available.
NuAqua eventually sent me a video link to another manufacturer's system which helped me finish the job successfully, but this is a huge omission.
The title says it all. Replacement filters are cheaper than anywhere else. Super happy.